The Selah Garden Hotel

It's not too bad but needs some work in the area of cleanliness. Some of the sheets were stained. The shower had no curtain so the floor gets wet. The AC works and is cold (big positive) The security staff is friendly and our stuff was safe in the room so that's a big plus. Overall it's a decent enough place but slightly overpriced for what you get. I would have rated higher of it was cheaper. You can stay here safely but don't expect luxury.

The service is quite exceptional but definitely not enough to offset everything that went wrong during our stay. First off, the location is less than ideal. It is along a narrow, busy street which was under construction when we checked in. Parking space is very limited, and we were advised to park in a street about one block away. We were assured by one of the hotel security guards that they will be checking on the vehicle. When we checked out, the car had multiple scratches, and the hotel could not be held accountable for the incident since we parked the car outside the hotel premises. The constant noise from the hotel restaurant's sound system, from the hotel guests having fun at the swimming pool, and from people singing karaoke was truly infuriating. The hotel seems more suitable for large groups since they have dorm-type rooms, but there were a handful of people who ended up passed out near the pool due to excessive partying and drinking. It was incredibly hard to relax here, and I'm sure there are better options around the city.

Our room was clean and pet-friendly. My cat enjoyed our stay. The only issue was their in-house meals which took 1.5 hrs to be prepared. Tho they gave us complimentary drinks and fruits as compensation. They should just remove their corkage fees for outside meals if they cannot cater to the meal requirements on time.

The worst hotel we’ve ever stayed. Don’t ever stay in this hotel. The rooms and washrooms are dirty and had a bad smell. For the price we paid it was extremely disappointing. From the time we checked in, there was problems on the toilets. One problem they never fixed. No parking, security guard and staff are not helpful. The manager never smiled and was not helpful at all. We couldn’t cancel so we had no choice but to stay the 2 nights. We will never stay here again and will never recommend this place to anyone.

My experience here at Selah Garden Hotel wasn't good. The front desk staff, was it Shelly, was unfair and didn’t accommodate us. We booked through Agoda and wanted to upgrade or cancel and change the room, but they didn’t allow it. When we decided to add another standard room, suddenly there were no vacancies, and then they offered us a Deluxe room instead. They were caught because the standard room we found had a broken bed, and then they suddenly said we should change rooms. So it turns out there were vacancies after all. It was really foul because the front desk wasn't considerate. It also wasn’t nice because there was a corkage fee, and it felt like we had to keep paying for everything here at Selah Garden. And that's not all, the parking is also difficult, so I suggest you take a motorcycle or Grab to get there. There's not even a welcome drink or free coffee when you enter the room. Well, it is a 3-star hotel, but still, they should at least be decent. Also, the facilities are not well-maintained. Sure, it's okay that they have a swimming pool, but that's the only attraction, and they should improve the rooms as well.