HOTEL101 Manila

We read the reviews and they are generally correct. We checked in fairly quickly (only 10 minutes). There is always a queue for the lifts, but they seemed to be quick. Our room had been partially refurbished. New paint/wallpaper and new furniture. But bathroom, despite new fittings, was still original. Mould in corner and generally neglected. Our room had no towels and the beds no pillowcases. Had to chase down towels (but was told there weren’t enough shower mats) and pillowcases. Had to go downstairs in the evening (and skip the call confusion) for pillowcases as they hadn’t arrived when requested. They did arrive within ten minutes of going to reception. Air conditioner was loud enough to wake the dead and the noise from the hallway felt like someone was in the room. Small bug/baby roach did crawl on me. May be a fluke but didn’t inspire comfort. Based on reviews we had asked for a room facing the swimming pool- so we didn’t get any street noise. But 7 am noise of someone with a plastic bag (they are refurbishing rooms next to ours) was not a welcomed way to wake up. The hallways seemed like a war zone. Broken tiles, tape on floor and battered walls/doors. Location is great, next to a mall which you can walk to (just note the streets smell of sewage).

My friends and I spent the night at Hotel 101, and it was such a comfortable stay! The staff were accommodating, especially Warren and Pau, who made us feel so welcome. Our room was very clean and had a beautiful view. I also loved the hotel's location – everything we needed, from malls to restaurants and even a convenience store, was just around the corner. It's definitely a place we’d come back to!

Upon check in the security, concierge and front desk was super welcoming and accommodating. The lobby smells good also, for the rooms it's really clean and good for us. The location is the best they are located near mall of Asia, a lot of restaurants nearby, airport and bus station. We will stay here again in the future. Thank you Pau, Kath, Aaron and Claire for the great service

Although the location is pretty decent, you’ll probably be more tired trying to call service to fix stuff in your room. The service is pretty slow. The water has no heater, we had to replace the air conditioner because they didn’t check it prior (it was dirty to the point it won’t work), and some of the locks don’t even work. However, the food served does taste good. The service people is friendly but it doesn’t change the fact that they are lacking in facilities.

This Hotel is really good specially the location it is near to mall of Asia, restaurants nearby and airport. We also enjoyed the pool because it is open until 10pm. For the rooms it’s really clean. For the service it was great they are very accommodating. Thank you Kath, Pau, Ray, Aaron and Claire.