Lime Resort Manila

I went to their place for their buffet. It was a great experience indeed from the variety of foods, spacious dining area and impressive aesthetic design of the place and comfy ambiance. Perhaps they could improve their open parking which is preferred for buffet going guests. Their open parking is not paved by cement and somewhat appears desolated (with lots of rocks, grass and potholes)

Sadly, we had a very unpleasant experience in this hotel. We saw cockroaches in the room. One toothbrush provided in the room has already been used, good thing we noticed that the plastic has been opened already and the toothbrush was wet, disgusting. First time we experienced in a hotel, that they were asking for payment for the replenishment of the amenities ( fresh towels, tissue paper, coffee and tea) in the room, we were checked in for 2 nights and 3 days. Worst of all, the in room dining-we waited for more than an hour and half for the food to be delivered to our room. Guess what, the food were not even warm, super sad. Their service recovery was even worst, they sent a plate of fruits (no longer fresh), and pastries to our room. Totally no value for money, staff were nice but obviously not coordinated. I hope this helps guide the future guests in this hotel.

Hotel Name: Lime Hotel Location: Pasay Metro Manila Stay Duration: 1night Review Title: “A Refreshing Stay with Excellent Service” I recently stayed at Lime Hotel, and it was a delightful experience from start to finish. The hotel’s modern design and welcoming ambiance set the tone for a relaxing stay. Check-in was smooth and efficient, with the front desk staff greeting me warmly and providing all the necessary information about the property. My room was stylishly decorated, immaculately clean, and featured thoughtful amenities like a cozy seating area, complimentary refreshments, and a well-stocked minibar. The dining options were a highlight of my stay. The hotel’s restaurant offered a diverse menu with fresh, flavorful dishes. Breakfast was particularly enjoyable, with a mix of local specialties and international favorites, all served with prompt and friendly service. The facilities were equally impressive. The rooftop pool was a standout feature, offering stunning city views and a serene atmosphere. I also appreciated the well-maintained fitness center and the convenience of having a 24-hour concierge who helped me plan local activities. What set Lime Hotel apart was the attention to detail and personalized service. The staff went above and beyond to ensure my comfort, always addressing me by name and making me feel at home. If there’s one area for improvement, I would suggest enhancing the in-room lighting, as it was slightly dim for working or reading. Overall, my stay at Lime Hotel exceeded expectations, and I would highly recommend it to anyone seeking a blend of comfort, style, and outstanding hospitality. I look forward to visiting again! Rating: ⭐⭐⭐⭐⭐ (5/5)

It seems nice the pics on website look amazing ,the location is great and the staff are lovely. Albeit it’s yes yes yes to everything but they don’t deliver on what they are saying ,we chose an upgraded suite specifically with a bath We had maintenance up twice after a long day out and no hot water or even warm water in bath or shower ,it was cold only ,by the time they came back the third time still clueless it was after 11pm at night , they offered to move rooms but we had a massive day and had unpacked all our cases to rest up and relax for a few days I said we were very tired she said I’ll get management to contact you first thing in the morning…nothing we waited till 2pm to have our room cleaned after asking twice were they coming ,we didn’t stay the extra nights booked and checked out that afternoon ,front desk had no regard that we had paid for something we didn’t actually get to have nor was management coming to talk to us we were given a slip of paper Please send an email here Really disappointing

Room is great and the service is superb! Just had a disappointing incident- Menu was not updated so when we asked for the bill after dinner (SkyLounge) voila! there were different amounts posted. They were apologetic hence we said it's ok. Hoping this won't happen to other customers, specially those who didnt bother to scan the receipt.