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Sheraton Manila Bay, The World’s Gathering Place at the heart of Manila.

 

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Location

Google Reviews

4.4
1,429 reviews
  • Karl Kusch
    Karl Kusch
    a month ago

    We often frequent this property when passing through. Staff is wonderful, rooms are large and comfortable. Lounge is convenient (closed for renovation until Spring 2025), the pool area is relaxing, and the breakfast is spectacular.(photos included) The only drawback is that when typhoon rains hit, the front street has flooded in the past. This happened to us this past July. Overall, the property is better than average and one of the nicest in the area.

  • Adrienne Green
    Adrienne Green
    a month ago

    I stayed here for one night on New Years Eve and had a great experience. Even with the hotel being sold out, the staff were professional and helpful. The room was huge, clean, and in great shape. I didn't experience the hotel feeling tired or dated like some other reviews mentioned. Is it an older hotel? Yes, that's why the rooms are so big! They don't build hotels like this anymore! The pool was in great shape, clean, and the pool staff were attentive. The New Years Eve party the hotel put on was very well done. It exceeded all expectations. Food was great, service was great, and getting to go on the helipad for fireworks was such a special experience. As far as location, it was very easy to walk to the Robinsons mall from the hotel. In the other directions, the neighborhood was sketchy, with some homeless people, stray dogs, stuff like that. If you're staying in the hotel, though, or using it as a base and driving to your destinations, it's a fabulous place!

  • evan cohen
    evan cohen
    a month ago

    Expected a room with view, but didn't get that, and the level of service went down for there. The room was oversized with separate tub and shower, but toilet was slow flow, and didn't flush without you depressing the handle while bowl refilled. Buffet: dinner, the selection was lacking. We ordered grilled fish which took 45 minutes to cook, mind you that there was only 14 people in restaurant. The fish was overcooked too. No sugar-free desserts, fresh fruit was lacking. We observed the pizza baker was the hardest worker, although we didn't have a slice. We complained to management who acknowledged the lack of staff. Breakfast, double espresso and decafe cappuccino took 15 minutes to deliver. Asked for a smoked salmon/veggie omelette, that also took 15 minutes. The two slices of smoked salmon weren't in the omelette but delivered 5 minutes later. Picture of view from window.

  • Angel Paras
    Angel Paras
    4 months ago

    This hotel is fantastic, offering exceptional service that truly stands out. The management is doing an excellent job ensuring everything runs smoothly. Breakfast is a highlight, featuring a delightful selection that caters to all tastes. The executive lounge is equally impressive, with wonderful staff who go above and beyond. Plus, the gym facilities are top-notch, making it easy to stay active during your stay!

  • Cameron Echols
    Cameron Echols
    a month ago

    We had a fantastic stay at the Sheraton Manila Bay! We were sad it was only one night. The room and amenities were very nice but the staff were out favorite part. Everyone was so incredibly friendly and helpful

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