Summit Hotel

Bit of a late review but stayed at Summit during my vacation in the Philippines and it was nothing short of amazing. Very accessible location via Grab and a very flexible hotel overall. I found their food to be quite pricey but they allowed BYO and deliveries anyway so that never really hampered with the experience. Will definitely be back!

Urgent Complaint Regarding My Stay at Hotel Summit Greenhill (Room 1412 and 1212) Dear Hotel Summit Greenhill Management, I am writing to express my deep dissatisfaction with my recent stay at your hotel from August 22nd to 25th, 2024. I was in room 1412 for the first two days, and my experience was far from pleasant. On August 24th, I encountered a severe issue with the hot water in the shower. The smell of chlorine was so overpowering that it caused me to sneeze, cough, and cry uncontrollably. This was not only uncomfortable but also concerning for my health. I immediately called the manager, who promptly sent a technician to my room. The technician confirmed that the chlorine level was excessively high. I had to go down personally to request the manager's presence in my room to discuss the issue directly. While I appreciate the manager's apology and the room change to 1212, this experience was highly distressing. Unfortunately, the problems did not end there. On the last day of my stay in room 1212, a strong and unbearable smell of sewage began emanating from the toilet. This made the room environment extremely unpleasant, further tarnishing my experience at your hotel. I chose Hotel Summit Greenhill based on its reputation, but this stay has left me deeply disappointed. I request an immediate investigation into these issues and expect a satisfactory resolution for the discomfort and inconvenience I endured during my stay. I look forward to your prompt response. Sincerely, Wei Quan

Overall our stay was awesome. Clean rooms, but the bathroom is a bit small. It takes a while for the water to hear up but not a biggie. The parking is limited and first come first serve with few a slots only. Our pick up had a hard time parking because the entrance is small. Good location with a lot of restaurants and convinience stores nearby. Their breakfast buffet isn't so bad. They serve alcohol and coffee too. All their staff are nice and accomodating. The wifi is fast enough to attend online meetings. They have a gym and pool too. Best part is it's pet friendly.

The best hotel ever! The rooms are clean and the hotel smells great when you walk in! We were greeted very nicely by the staff! The ambiance outside is great. It's right across the Robinsons Mall. The breakfast was fantastic! Not your usual continental breakfast, this was high class.

For a hotel with such good location near greenhills mall, they have failed miserably. No room cleaning for 3 days despite calling and asking. No change even in towels despite requesting and was told they ran out of fresh towels. Only had bath robes! Water pressure was horribly low and you have to wait ages for hot water. Breakfast is forgettable and variety is limited.