House Manila at Newport World Resorts

In my opinion this Hotel should have a higher rating than 3 stars. The location is great, just by the airport & mall which has some lovely shops & restaurants. Friendly staff, comfortable room and the shower is great. Would definitely return if in Manila again.

Staffs are nice and accommodating. Room is clean and has a great smell. Breakfast is good. I love that you can choose the type of coffee you want, not just plain coffee and milk, they have machines for cappuccino and others. Great value for money. They don’t have smoking are inside the hotel, but they have separate space for smoking area beside the dining area. The common comfort room in the ground floor is so clean and has lots of tissues unlike other hotels. I just don’t like the entrance of the hotel wherein put their things thru xray as people tend to build up on a close and small place to get their things. But overall it is a great hotel and will surely come back.

Never again. I was booked in here by my company. They usually put me in 4 or 5 star hotels so this was a real shock. Rooms are tiny. But comfortable enough I thought....until 1:30am when my bathroom light starts to randomly turn on and off. Glass wall of bathroom means it wakes me up. Did it a couple of times so I rang down to ask how to stop it and they just wanted to send an engineer.....it's now 2am so I packed up,.got dressed and went to reception. After a HUGE argument they agreed to change my room (to a worse room, but at least no flashing lights). Traffic noise still very bad. Next morning went to breakfast and I can only describe it as a zoo. Huge room, packed with people , no spare tables. I ended up sharing with another guy also looking. Most of the food dishes empty. Very limited choice. On balance, never again. On leaving Grab took ages to arrive because the location is so bad (on way system).

Stayed here one night with my sister and we were allowed to check in early. Kudos to the front desk for their hospitality and kindness. The lobby was spacious and there were many seats. The breakfast could have had more choices for main dishes, but as a person who LOVES bread, I adored the bread section! This hotel had one of the comfiest beds I’ve slept in. Would 100% stay here again!

I stay here a lot and I’m almost always happy with my stay but today I am really disappointed. I was trying to sleep and I suddenly felt an insect crawling on my arm. I swatted it away and upon closer look saw that it was a bed bug. Staff did not make a big deal out of it, no apologies at all. Asked me if I want to move to another room, duh. Sent housekeeping to catch the crawling bed bug from the bed and that’s it. I hope you don’t bring a bed bug to wherever you’re going if you plan to stay here. And… the toilet seat needs to be replaced in the room I was evacuated to. Whoever manages this hotel really needs to do his/her job and look at the rooms. How much does a toilet seat cost?