New World Makati Hotel

Great hotel, but avoid the laundry service! The New World Makati is a beautiful, well situated hotel. The staff are very helpful and super friendly. The rooms are nice and comfortable. The breakfast buffet is superb. As is the service in the bar at night, where you sometimes have to endure too loud live music (of variable quality...). The public spaces for the executive rooms are wonderful. The gym is very well equipped. Do not forget to bring a visit to the wellness! One big remark however: do not use the laundry service of the hotel. It is quite good, but way too expensive compared to other laundry services available close to the hotel. And "way too expensive" is an understatement...

My stay at New World Makati Hotel was a great experience overall! The food and customer service were exceptional, with the staff always friendly and accommodating. I especially appreciated the really hot showers, which were incredibly relaxing after long days of exploring. The hotel offers excellent amenities, including a 24-hour restaurant and room service, making it convenient no matter what time you need a meal. The massage spa stays open until midnight, and the option to have a massage in your room was a luxurious touch. The rooms were spacious and well-designed, avoiding the closed-in feel that some hotels have. While it didn’t quite feel like a 5-star hotel, it was still a very nice and comfortable stay. The only minor downside was the beds being on the stiff side, but that didn’t detract much from the overall experience. I would recommend New World Makati Hotel for its excellent location, great service, and convenient amenities—it made my trip to Makati all the more enjoyable!

Service is definitely the highlight. Every single staff member I encountered was helpful. Even the servers in the crowded breakfast buffer venue were so attentive. I’m very particular about service, and I’m happy to give well-deserved 5 stars here. Our room wasn’t shabby either. I expected it to be a bit rundown, but the spacious room was so clean, cold, and comfy. No complaints from me. Location is absolutely perfect as well, with Greenbelt just across. I was able to do some dining and shopping before heading back to the room to get some work done and order room service for dinner (enjoyed this more than the buffet breakfast options). A wonderful Christmas staycation with family. I hope to be back.

Room: 3/5 (Premier Room) Amenity: 5/5 Food: Not Tried Service: 5/5 The hotel's lobby and amenities truly exude a 5-star feel, with an elegant and luxurious ambiance. However, the experience took a downturn upon entering the Premier Room. The room felt more aligned with a 3-star standard due to outdated furniture, carpets, and lighting. Lampshades and bedsheets had noticeable stains, which was disappointing and detracted from the overall experience. That said, the bathroom was a standout feature, with its lovely marble flooring and walls adding a touch of sophistication. While it remains a good option given its relatively affordable price for a 5-star property in Makati, the inconsistency between the common areas and the rooms left much to be desired. Personally, I wouldn’t book here again, but it might still appeal to those prioritizing budget over room aesthetics.

Our stay at the new world hotel was fantastic! The rooms were exceptionally clean and comfortable, with modern decor and a great view of the city.Patrick were incredibly friendly and accommodating, going above and beyond to ensure we had a wonderful experience , and the hotel's central location made it easy to explore all the nearby attractions. We would definitely recommend this hotel to anyone visiting manila.