Privato Hotels

Leaving here my honest review of Privato QC. My sister and I stayed the night because we needed to run errands in the city. I booked the hotel the night before through their official website and paid 3.4k pesos. At first glance, the hotel seems nice. The lobby's pretty, the staff are all wonderful, and the common areas smell good. Beds are comfy too. However, I noticed the following things during my stay: 1. Cracks all over the hotel walls. 2. The toilet and overall sewage had a smell. 3. Some of the bathroom floor tiles were lifting up. 4. Unlike other (budget/4-star) hotels, the door did not automatically lock upon closure. 5. Barely any provided toiletries and bath necessities. The only things provided are as follows: 1 small and round soap bar, 2 dental kits, 2 pairs of hotel slippers, 1 body/shampoo bottle by the shower. 6. The shower wasn't spraying water as smoothly as expected which could be due to like mineral build up or something. 7. Limited parking. 8. Room has limited lighting. It's more of mood lighting so if you're thinking of working through the night during your stay– it might not be the best hotel for you. Our room had no proper desk lamp either. 9. Seat by the desk had obvious stains. 10. Found random staple wires in my bed. 11. Walls are THIN. I literally could hear the person next door sneezing. 12. Wifi isn't as reliable as I'd hoped. As for breakfast, there were no typical breakfast items like pancakes, bacon, ham– but there were sausages, plain rice, scrambled eggs with cheese, some simple sliced bread and rolls, and funny enough, orange chicken + roasted veggies. Brewed coffee, mango juice, and hot chocolate were available too. The staff are all really nice though so at least they have that.

Better than expected. Great location. Good room size. I can’t believe how their common water dispensers changed my hotel experience. No more worrying of running out of drinking water late at night. Ample parking! Would have given them 5 stars if they provided hand towels (they only provide bath and floor towels). Breakfast was also reasonably good. High recommended. Will definitely stay here again.

Horrible Experience at Privato Hotel - Never Again! I rarely write reviews, but after my stay at Privato Hotel in Quezon City, I feel compelled to warn others. This place was a total disappointment from start to finish! First off, the bedsheets and towels smelled awful – like they hadn't been properly washed in ages. It was so bad, I had to use the towel from my bag instead of the one they provided. Absolutely disgusting. And don't even get me started on the front desk staff at night. I had the misfortune of dealing with a woman named Vanessa, and she was nothing short of rude and unprofessional. Not only was she unhelpful, but I caught her talking behind my back to another staff member, gossiping about guests right in front of me. Talk about a lack of respect! The room itself was filthy. I noticed thick layers of dust on the furniture and the corners of the floor. How can you call this a hotel? It’s clear they don’t care about cleanliness or guest comfort at all. I had high expectations coming here, but I left feeling disgusted and frustrated. This hotel is definitely not worth your money. Avoid Privato Hotel if you value your health, comfort, and peace of mind. Would give zero stars if I could.

When we entered the hotel there was no one to assist us. I don't think they employ a security guard during day time, only at night time. When you book with this hotel, you have to make sure that you are capable of lifting your luggages on your own as I didn't see a bell boy both upon checking in and out. I, actually, liked the set up of the room. There were no bells and whistles, just the bare minimum, but it worked for me. The basics were there - fridge, toiletries, towels, kettle, cabinet, a few hangers, glasses, glass pitcher, teaspoons, cup & saucer, slippers, luggage rack. There were only 2 big towels and 1 small one for the floor, 2 rectangular pillows & 2 square pillows. There's only 1 chair. All these were acceptable to me. It was the dirty bathroom walls that was disgusting, specifically the grout. I posted a video. It's obvious that the grouts have not been throughly cleaned for some time. There were also dust particles on the narrow ledges. To me, this means that cleanliness is not a priority for this hotel.

Nice upscale hotel, however, had no hot water in the morning. Staff friendly and accommodating. 7-11 and Lola's right around the corner!